What Should I expect after I book?

After booking and completing payment online, you will receive a confirmation email with detailed instructions on what to expect upon arrival, including entry and check in access to the building and studio.

You will receive two access codes to enter the building and studio at the time of your reservation.

If you experience any issues accessing the building or the unit, please contact us at (512) 705-0163 or info@theventanastudio.com and we will be happy to assist you.

Cancellation & Rescheduling Policy.

Reservations may be canceled or rescheduled up to 72 hours before the start time of your booking. When canceled within this window, you will receive a one-time rebooking credit equal to the amount paid. This credit may be applied toward a future reservation.

Rebooking credits:

• May be used one time only

• Must be used within 6 months of the original booking date

• Cannot be reissued or extended

Reservations made using a rebooking credit cannot be rescheduled. If a booking made with a rebooking credit is canceled, no new credit will be issued.

Cancellations or rescheduling requests made within 72 hours of the reservation start time are not eligible for a credit.

All sales are final. No refunds will be issued.